At ROBERT ALAN LLC, we strive to provide fast and reliable shipping services to ensure that your order arrives promptly and safely. Here’s everything you need to know about our shipping process:

Shipping Methods

We offer a variety of shipping carriers to suit your needs, including:

• USPS
• FedEx
• UPS
• DHL
• And other reliable carriers

Shipping methods and costs will vary based on your location and the shipping option you select during checkout.

Free Shipping on Orders Over $99

Enjoy free standard shipping on all orders over $99 within the United States. This offer applies automatically at checkout for eligible orders.

Processing Time

Orders are typically processed within 1-2 business days. Please note that processing times may be extended during peak seasons or promotional periods. Orders are only processed and shipped on business days (Monday through Friday, excluding holidays).

Shipping Time

• Standard Shipping: Typically arrives within 5-7 business days after processing.
• Expedited Shipping: Typically arrives within 2-3 business days after processing.
• Express Shipping: Typically arrives within 1 business day after processing.

Exact delivery times may vary depending on the shipping carrier, your location, and unforeseen delays.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view the shipping cost before completing your purchase at checkout.

Free shipping is available on orders over $99 within the United States.

International Shipping

We also offer international shipping to many countries via USPS, FedEx, UPS, and DHL. International shipping rates and delivery times will vary depending on the destination. Please note that customs duties, taxes, and fees may apply depending on your country’s regulations. These costs are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through the respective carrier’s website.

Address Accuracy

Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for delays or additional charges caused by incorrect or incomplete address information.

Lost or Stolen Packages

While we work closely with our shipping partners to ensure timely delivery, we are not responsible for packages that are lost or stolen once they have been delivered to the address provided. If your package is lost or stolen, please contact the carrier directly to file a claim.