Welcome to ROBERT ALAN LLC (“we,” “us,” or “our”). By accessing or using our website https://cuyojo.com/ (“Site”), and making purchases from our online store, you agree to abide by the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the Site, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy. If you do not agree to these terms, you must refrain from using the Site.

2. Eligibility

To make purchases on our Site, you must be at least 18 years of age or have the consent of a parent or guardian. By making a purchase, you represent and warrant that you are at least 18 years old or have the necessary consent.

3. Account Registration

You may be required to create an account to place orders on our Site. You are responsible for maintaining the confidentiality of your account information and ensuring that your details are accurate. You agree to notify us immediately if you suspect any unauthorized use of your account.

4. Products and Availability

We strive to ensure that the products listed on our Site are accurately described. However, we do not guarantee that the descriptions, images, or prices are free from errors. We reserve the right to modify or discontinue any product at any time, without notice.

All orders are subject to availability, and we cannot guarantee that any particular product will be in stock at the time of your order.

5. Pricing and Payment

All prices on our Site are listed in USD (unless otherwise specified). Prices may be subject to change without notice. We accept various forms of payment, including credit/debit cards and other methods as indicated during checkout. By providing your payment information, you authorize us to charge your payment method for the total amount of your order.

6. Shipping and Delivery

We offer shipping to various locations. Shipping costs, delivery times, and any applicable taxes will be calculated during the checkout process. We strive to process and ship your order as quickly as possible, but we are not responsible for delays caused by third-party carriers or other factors beyond our control.

Please ensure that the delivery address you provide is correct. We are not responsible for lost or delayed packages due to incorrect information.

7. Returns and Exchanges

We accept returns and exchanges in accordance with our Return Policy. If you are unsatisfied with your purchase, please refer to the Return Policy on our Site for detailed instructions on how to initiate a return or exchange.

Returned items must be in their original condition, with all tags attached and packaging intact. We reserve the right to deny any returns that do not meet our return requirements.

8. Intellectual Property

All content on the Site, including but not limited to logos, images, text, graphics, and software, is the property of ROBERT ALAN LLC or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express permission.

9. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws and regulations.
  • Engage in any conduct that disrupts the operation of the Site or violates the rights of others.
  • Impersonate any person or entity or mislead others about your affiliation with any person or entity.
  • Attempt to gain unauthorized access to the Site or related systems.

10. Limitation of Liability

To the fullest extent permitted by law, ROBERT ALAN LLC will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site, products purchased, or any related services. This includes, but is not limited to, damages for loss of data, loss of profits, or business interruption.

11. Indemnification

You agree to indemnify and hold harmless ROBERT ALAN LLC, its affiliates, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of third parties.

12. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which can be found on the Site. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of California, USA. Any disputes related to these Terms will be resolved in the competent courts located in California.